Cookie Notice

Cookies are small files placed on your browser or device. Similar technologies include pixels, tags, SDKs, local storage, session storage, device identifiers, analytics scripts, advertising identifiers, and other technologies that store or access information on your browser or device or help us recognize, measure, or understand usage.

In this Cookie Notice, “cookies” includes cookies and similar technologies.

Chariot uses, or may use, cookies to:

• operate the Services;
• keep users logged in;
• authenticate accounts;
• secure accounts and API access;
• prevent fraud and abuse;
• remember preferences;
• understand website and product usage;
• measure performance and reliability;
• debug issues;
• improve product experience;
• understand feature adoption;
• replay sessions for debugging and product improvement where enabled;
• measure campaigns and conversions;
• support marketing, advertising, attribution, or retargeting where used.

3.1 Strictly Necessary Cookies

These cookies are required for the Services to work. They may be used for login, authentication, session management, account security, fraud prevention, load balancing, API access, payment flows, and core service functionality.

You cannot disable strictly necessary cookies through our cookie controls because the Services may not function properly without them. You may be able to block them through your browser settings, but doing so may break parts of the Services.

3.2 Preferences Cookies

These cookies help remember choices such as language, region, interface preferences, display settings, or other user preferences.

3.3 Analytics and Performance Cookies

We use, or may use, analytics and performance cookies to understand how people use our website and platform, measure traffic, analyze product usage, understand feature adoption, detect errors, improve performance, and make the Services better.

These tools may include providers such as Google Analytics, PostHog, or similar analytics providers. On our marketing website (chariot.in), this is currently Google Analytics.

3.4 Product Analytics and Session Replay

We use, or may use, product analytics and session replay tools, including PostHog or similar tools, to understand how users interact with the Services, debug issues, improve usability, and improve product experience.

Session replay may capture interactions such as pages viewed, clicks, scrolling, navigation paths, browser/device information, and general usage behavior. We aim to configure these tools to avoid collecting passwords, payment details, API keys, secrets, authentication tokens, and other sensitive input fields.

You should not enter secrets, credentials, API keys, payment details, or other sensitive information into fields where they are not requested.

3.5 Marketing, Advertising, Retargeting, and Attribution Cookies

We may use marketing, advertising, retargeting, and attribution cookies or similar technologies to understand the effectiveness of our campaigns, measure conversions, show or measure relevant ads, and improve marketing performance.

These technologies may be provided by advertising, marketing, analytics, attribution, or similar partners. This section describes categories of technologies that may be used as our marketing activities evolve.

3.6 Support and Communication Cookies

We use, or may use, cookies from support, chat, email, notification, or customer communication tools to provide support, respond to inquiries, manage customer communications, and improve user experience.

Cookies may collect or help us process information such as:

• IP address;
• browser type;
• device type;
• operating system;
• referring pages;
• pages viewed;
• clicks;
• scrolling;
• navigation paths;
• session identifiers;
• user or account identifiers;
• approximate location derived from IP address;
• timestamps;
• feature usage;
• campaign and attribution information;
• error and performance information.

Depending on the context, this information may be Personal Data under applicable law. Please see our Privacy Policy for more information about how we process Personal Data.

Some cookies may be set by third-party providers that help us operate, analyze, improve, support, or market the Services. These third parties may process information according to their own terms and privacy policies.

Examples of third-party tools we use or may use include analytics providers, product analytics providers, session replay providers, advertising platforms, payment processors, support tools, communication tools, and infrastructure providers.

In the EEA and UK, we ask for your consent through a banner before analytics cookies are set. Elsewhere, analytics as described in section 3.3 is enabled by default. Your choice is remembered in your browser for 12 months, and you can change or withdraw it at any time here:

You can also control cookies through your browser settings. Most browsers allow you to block, delete, or manage cookies. If you block or delete cookies, parts of the Services may not work properly. Your choices may be stored using a cookie or similar technology.

Strictly necessary cookies are required to provide the Services and cannot be disabled through our cookie controls. These include cookies used for login, authentication, session management, security, fraud prevention, payment flow integrity, and core platform functionality.

We may update this Cookie Notice from time to time. We may notify you by posting the updated Cookie Notice on our website or platform, changing the effective date, sending an email, displaying a dashboard notice, or using another reasonable method.

The updated Cookie Notice will be effective when posted or as otherwise stated. Your continued use of the Services after the effective date means you acknowledge the updated Cookie Notice.

For questions about this Cookie Notice, contact: